Effective date: 2026-10-20
Provider: Gayen BD, Dhaka, Bangladesh ("we", "us")
Contact: gayenbd@gmail.com
By downloading or playing Arrow Escape: Tap Puzzle (the "Game") you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use the Game.
Licence
We give you a personal, non-exclusive, non-transferable, revocable licence to install and play the Game on devices you own or control, for non-commercial entertainment, in line with these Terms and the rules of the app store you downloaded it from (the Apple App Store or Google Play, the "Store"). If you downloaded the Game from the Apple App Store, see also Apple App Store terms.
Age
The Game's content is suitable for all ages, but the Game is intended for a general audience and is not directed at children under 13. If you are under the age of majority where you live, you must have a parent's or guardian's permission to use the Game and to make purchases.
Virtual items and coins
- The Game includes virtual coins and boosters ("Virtual Items"). Virtual Items have no real-world value, can't be exchanged for money or anything of value, can't be transferred or sold, and are licensed to you, not owned.
- Coins you buy don't expire. Because progress is stored on your device, coins and items may be lost if you uninstall the Game, clear its data or reset your device. Your Remove Ads purchase can always be restored (see Purchases).
- We may change Game balance (for example the coin prices of boosters, or rewards), but we won't take away Virtual Items you've already received, except to correct an obvious error or abuse.
Purchases
- All real-money purchases are processed by the Store under its terms. Refunds are handled by the Store under its refund policy, except where local consumer law gives you other rights.
- Remove Ads removes interstitial (full-screen, between-level) ads and banner ads. Optional rewarded ads, which you choose to watch for a reward, stay available.
- The Starter Bundle includes Remove Ads plus a one-time bonus of coins and boosters. If you restore purchases on a new device, Remove Ads is restored but the one-time bonus is not granted again.
- Coin packs are consumable: once the coins are added to your balance, they can't be restored on another device or after reinstalling.
- Use Restore Purchases in the Shop or in Settings to restore Remove Ads on a new installation.
- Prices are shown in the Game as provided by the Store, including any taxes the Store applies.
Ads
The Game is free and supported by ads from third-party ad partners, as described in the Privacy Policy. Interstitial ads may appear after you win a level, never during play. Banner ads may appear on some menu screens. We aren't responsible for the content of third-party ads or the websites they link to. We limit ad content where our partners let us and monitor ad quality. If you see an inappropriate ad, please tell us at gayenbd@gmail.com.
Fair play
You agree not to: cheat, hack, or modify the Game or its save files; use bots or exploits; reverse-engineer the Game except where the law allows; interfere with ads or purchases (for example by fraudulently triggering rewards or purchases); or use the Game unlawfully. We may withhold rewards obtained this way.
Intellectual property
The Game, including its code, design, levels, graphics, sounds and music, belongs to us or our licensors. Third-party software, music and other components are used under their own licences; the notices are listed on our Licences page, which you can open from Settings › About › Licences in the Game. "Arrow Escape" is our product name. Nothing in these Terms transfers any intellectual property to you.
Updates and availability
We may update, change or stop offering the Game or any feature, and some updates may be needed to keep playing. The Game works offline. Ads, purchases and remotely delivered game settings need an internet connection.
Disclaimers
To the extent permitted by law, the Game is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. Nothing in these Terms limits rights you have under mandatory consumer laws in your country, for example the guarantees under New Zealand's Consumer Guarantees Act, the Philippine Consumer Act, Canadian provincial consumer protection laws, or the consumer laws of the EU and UK.
Limitation of liability
To the extent permitted by law, we won't be liable for any indirect, incidental, special or consequential damages, or for loss of data, profits or goodwill, arising from your use of the Game. Our total liability to you for any claim is limited to the amount you paid for in-game purchases in the 12 months before the claim. Some jurisdictions don't allow these limits, so they may not apply to you.
Termination
You may stop using the Game at any time by uninstalling it. We may suspend or end your licence if you materially breach these Terms. The sections "Virtual items and coins", "Intellectual property", "Disclaimers", "Limitation of liability", "Governing law and disputes" and "Apple App Store terms" survive termination.
Governing law and disputes
These Terms are governed by the laws of Bangladesh, without regard to its conflict-of-laws rules, and disputes may be brought before the courts of Dhaka, Bangladesh. If you are a consumer, this choice of law doesn't take away the protection of the mandatory consumer laws of the country where you live, and you may also bring a claim in the courts of that country. If you live in the EU or the UK, we can only bring a claim against you in the courts of your home country. Before filing a claim, please contact us at gayenbd@gmail.com so we can try to resolve it informally.
Apple App Store terms
If you downloaded the Game from the Apple App Store, Apple's standard Licensed Application End User License Agreement (https://www.apple.com/legal/internet-services/itunes/dev/stdeula/) governs your licence to use the Game. These Terms apply in addition, where they don't conflict with it. You also acknowledge that:
- these Terms are between you and us, not Apple, and Apple is not responsible for the Game or its content;
- Apple has no obligation to provide maintenance or support for the Game;
- if the Game fails to conform to an applicable warranty, you may notify Apple for a refund of the purchase price (if any), and Apple has no other warranty obligation to the extent permitted by law;
- Apple isn't responsible for addressing any claims relating to the Game, including product liability, legal or regulatory compliance, or consumer protection claims;
- Apple isn't responsible for third-party intellectual property infringement claims;
- you confirm you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government list of prohibited or restricted parties;
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
Changes to these terms
We may update these Terms. We'll post the new version at this address and update the effective date. Continuing to play after the changes take effect means you accept them.
Contact us
Gayen BD, Dhaka, Bangladesh, gayenbd@gmail.com